Regain your freedom and guarantee your peace of mind with the EXCLUSIVE 1st Class Medical SwapIT program! 


We strive to provide all of our patients with the best service and care possible. With the addition of our brand new SwapIT program, we wanted to find a way to make the repair process as convenient as possible and to make your life easier. 


Benefits of the 1st Class Medical SwapIT Program:

  • No need to worry about your unit being repaired
  • We cover all of the shipping costs^
  • We schedule UPS to come pick up your unit at your current location^
  • You have no down time waiting for your unit to come back to you
  • The replacement unit is yours to keep
  • The SwapIt program lasts for the entire manufacturer's warranty
  • Simple one call process to swap concentrators


How SwapIT Works:

  1. You buy your portable oxygen concentrator from us
  2. If at any point you have an issue with your unit and it needs to be sent in for repair, we will SwapIT out with another concentrator** for you to keep (we cover the shipping costs^)
  3. Your replacement unit will be shipped out that same day* via UPS Ground (expedited shipping is available for an additional cost)
  4. We include a return shipping label in the box so you can easily return the faulty machine back to us

To take advantage of 1st Class Medical's exclusive SwapIT program, or if you have any questions, call 1-800-520-5726 and speak with a respiratory specialist today! 

You can also e-mail us at




^Expedited shipping is not included in the SwapIt program. If you want or need expedited shipping, you are responsible for the shipping fees.
^Free ground shipping is only included for residents in the 48 contiguous states
*Same day shipping is only available if your SwapIt request is processed before 3:00pm MST.
**Replacement concentrator will have comparable hours to that of your current portable oxygen concentrator