Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
Take back your freedom and independence with the FAA approved Respiroincs EverGo portable oxygen concentrator.
Enjoy the reliability of the Respironics EverGo which offers pulse flow settings 1 – 6, all inside of a conspicuous bag design. Or opt to transport the EverGo with the included wheeled travel cart.
Choose between the lightest overall weight of 8.5lbs by using one battery in exchange for reduced battery life. Or enjoy extended operation in exchange for a heavier package of 9.9lbs by using two batteries. While still managing to measure in at 8.5” H x 12” L x 6” W.
The Respironics EverGo gives you the option to choose between extended all day usage, or to opt for a lighter overall package. Using both batteries the EverGo will deliver up to 8 hours of operation on pulse setting 2.
While with a single battery the machine delivers up to 4 hours of battery life on a pulse setting 2. Enjoy the option to choose between the lightest or longest lasting package to compliment your daily needs. You may also power and charge the EverGo on every flow setting with the AC or DC power supplies.
1 Battery Expected Time: Up to 4 Hours
2 Batteries Expected Time: Up to 8 Hours
To others the Respironics EverGo will remind them of a typical carry-on or camcorder bag. The carrying case makes supporting the up to 9.9lb unit even easier, you can choose to hold it by the ergonomic handle strap or across your shoulders with the adjustable padded shoulder strap.
Enjoy the simplicity to operate the Respironics EverGo portable oxygen concentrator on an easy to read touch screen. All the EverGo functions are available from the touch screen, which clearly displays remaining battery life and the flow setting that is selected. The touch screen is even accessible without ever removing the carrying case, a clear lining protects the screen from smudges and scratches.
[fa icon="quote-left"] I feel that all my questions were satisfactorily and politely answered. [fa icon="quote-right"]
[fa icon="quote-left"] Was offered a sale price on a new unit which fit our needs so we are very happy. Kind and considerate people. [fa icon="quote-right"]
[fa icon="quote-left"] Works as expected. Has alot of charging features for where ever you may need. [fa icon="quote-right"]
|Flow Rate||1 Battery||2 Batteries|
|1||Up to 6 Hours||Up to 12 Hours|
|2||Up to 4 Hours||Up to 8 Hours|
|3||Up to 3 Hours||Up to 6 Hours|
|4,5,6||Up to 2 Hours||Up to 4 Hours|
A huge benefit of the EverGo is it allows quick on the go battery exchanges, you will never need to remove the unit from the carrying case. Just simply lift up the battery compartment and remove, to access both batteries unzip the top cover.
You don’t want to spend your precious time having to worry about keeping up constant maintenance on your portable oxygen concentrator. With the EverGo the only regular maintenance you will have to do is cleaning and replacing the filter. This is simply done by removing the filter from the side of the unit, then clean the filter or replace if needed and you’re done!
1 Battery: 8.5; 2 Batteries: 9.9 Pounds
8.5” H x 12” L x 6” W
Pulse Flow Settings 1-6
Up to 8 Hours
100-240 VAC, 50/60 Hz; 11-16 VDC
^A valid prescription is required for the purchase of this product
Absolutely! You will notice our Respironics badge of approval on this page which notes that we are an authorized dealer. Ensure that any company you plan to do business with has one of these badges for your protection.
Each battery takes up to 3 hours to fully charge with the AC or DC power supplies. When charing a battery externally with the additional cost external battery charger, it will be ready to use again in up to 4 1/2 hours.
The Respironics EverGo’s weight depends on the number of batteries you are using. With one battery the EverGo weighs 8.5 pounds, while using two batteries will increase the weight to 9.9 pounds.
Offering pulse flow settings 1-6 with a maximum output of 1050ml of oxygen per minute.
The EverGo measures in at 12″ Wide X 6″ Deep X 8.5″ High.
On a pulse setting 2, the Respironics EverGo will not disrupt others around you with a sound level of 43 decibels. Which is quieter than a normal conversation in your home.
With one battery you will get up to 4 hours on a pulse setting 2 and up to 8 hours with two batteries.
The EverGo is able to be operated in altitudes up to 8,000 feet. If you go above 8,000 feet the concentrator’s performance may suffer.
Choose to charge at home with the AC power supply or on the go in your vehicle with the DC power supply. When charging the EverGo, all flow settings are able to accessed without interrupting the charging cycle.