
SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
We strive to provide all of our patients with the best service and care possible. With the addition of our brand new SwapIT program, we wanted to find a way to make the repair process as convenient as possible and to make your life easier.
Benefits of the 1st Class Medical SwapIT Program:
How SwapIT Works:
To take advantage of 1st Class Medical's exclusive SwapIT program, or if you have any questions, call 1-800-520-5726 and speak with a respiratory specialist today!
You can also e-mail us at info@1stclassmedical.net
Gone are the days of having to deal with cumbersome and bulky oxygen tanks.
You now have the option to enjoy a lightweight and portable alternative with the brand new ResMed Mobi portable oxygen concentrator.
Whether you're doing chores around the house, around town, or simply hitting the road for vacation. Pick up and go at a moments notice without being held back by oxygen tanks by using the lightweight ResMed Mobi supplemental oxygen machine.
Measuring in at a mere 7.95” H x 9.60” W x 4.49” D, this compact unit features an incredibly lightweight design of only 5.5 pounds!
If you are looking for a pulse flow portable oxygen concentrator with settings of 1-4, then the ResMed Mobi should be one of your top choices.
When looking at a portable oxygen concentrator, battery life is often one of the most important features!
Because when you have a longer battery life, that means you can enjoy extended freedom.
With the ResMed Mobi you have the option to enjoy up to 6 hours of battery life on a pulse setting of 2 using the internal battery.
But if you really want to maximize your mobility, you will definitely want to pick up the optional external battery that will add an additional 3 hours of freedom on a pulse flow setting of 2!
Meaning you have the option to choose from the lightest overall package, or you can choose a slightly heavier package with an extended battery life.
Internal Battery Life: Up to 6 Hours on a setting of 2
External Battery Life: Up to 3 Hours on a setting of 2
When a carrying case offers little functionality combined with an ugly design, many patients simply will avoid using the carrying case and opt for a more cumbersome way of transporting the device.
Well, the ResMed Mobi carrying case meets the demand of active oxygen patients such as yourself!
Not only is the carry case extremely functional and stylish, but due to its design you will have no troubles when it comes time to clean the case.
Additionally, the casual design helps to conceal both your tubing and batteries.
When using your new RedMed Mobi with the included carrying case, it will resemble that of a standard camera bag or small tote.
While the adjustable shoulder strap allows you to customize the case to fit securely and comfortably around your shoulder.
You shouldn't have to be an engineer to understand how to use and operate your supplemental oxygen therapy device.
Which is why ResMed made it their mission to design a user-friendly LED display that makes operation enjoyable rather than frustrating.
The intuitive LED display allows for a streamlined push-button startup, while offering simple setting adjustments that are ideal no matter if you're at home, shopping, or traveling!
There's nothing worse than being out and about and all of a sudden your oxygen supply begins to run low, whether using tanks or another oxygen device.
With the ResMed Mobi portable oxygen concentrator, the easy to read LED display will accurately display the battery life in addition to indicating when each dose of medical grade oxygen is delivered.
[fa icon="quote-left"] I travel quite a bit and I am able to go anywhere without getting tired carrying around a heavy machine. [fa icon="quote-right"]
[fa icon="quote-left"] Thank you for such great service. I will definitely recommend your company to others in need of the type of equipment you sell or rent. I am so pleased with the speed in which this transaction was handled and will keep your firm in mind should I need other oxygen equipment. [fa icon="quote-right"]
[fa icon="quote-left"] Questions answered quickly, received product earlier than expected, and have put it to work. I've been with them happily since 2012. I can now get around! [fa icon="quote-right"]
Flow Rate | Expected Battery Life w/ Internal Battery | Expected Battery Life w/ External Battery |
Pulse 1 | Up to 8.6 Hours | Up to an Additional 4.5 Hours |
Pulse 2 | Up to 6.0 Hours | Up to an Additional 3.0 Hours |
Pulse 3 | Up to 3.8 Hours | Up to an Additional 1.9 Hours |
Pulse 4 | Up to 3.2 Hours | Up to an Additional 1.6 Hours |
There is nothing better than when simplicity and technology come together, especially in a portable oxygen concentrator like the ResMed Mobi. This incredibly intuitive machine has the ability to sense your breathing and will automatically adjust between active and rest modes based on your immediate exertion at that very second.
The Mobi portable oxygen concentrator by ResMed use its patented Pulse-Wave Technology, to deliver your selected oxygen dose precisely each time you take a breath.
The ResMed Mobi portable oxygen concentrator includes both a AC power supply and a DC power supply that will enable you to enjoy operation of your Mobi while also recharging your batteries anywhere you can plug in your power supplies, whether at home, on the road, or in your hotel room.
When you are at home, the AC power supply will both recharge the internal and external Mobi battery and power your concentrator. Whether you’re watching a movie with your grandkids or doing some chores around the house, the AC power supply will power your machine until you unplug it. The AC power supply will always charge the internal battery first, followed by the external battery if being used.
The DC power supply is responsible for powering your Mobi portable concentrator and recharging your batteries while you are on the go. It plugs into the cigarette lighter or 12v outlet in your vehicle and draws power from your vehicle’s battery. Because the DC power supply runs off of your vehicle’s battery it may take longer to fully recharge your concentrator’s batteries.
Weight |
5.5 Pounds |
Dimensions |
H: 7.95" x D: 4.49" x W: 9.60" |
Flow Rate |
Pulse Flow Settings 1-4 |
Battery Life |
Pulse Flow Up To 6.0 Hours |
Power |
100-240 VAC, 50/60 Hz; 12 VDC |
FAA Approved |
Yes |
Warranty |
5 Years |
^A valid prescription is required for the purchase of this product
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with is an authorized ResMed dealer.
The ResMed Mobi is a lightweight pulse flow portable oxygen concentrator that weighs in at 5.5 pounds.
The ResMed Mobi portable oxygen concentrator can operate using the internal battery or the optional external battery. With the internal battery on a pulse flow setting of 2, you can get up to 6 hours of battery life on a single charge. With the optional external battery on a pulse flow setting of 2, you can get up to 3 hours of use.
With the ResMed Mobi you have two different charging options. You can plug your concentrator into the AC or DC power supply to recharge your batteries. The AC power supply will recharge your batteries faster than the DC power supply. Both options will charge the internal and optional external battery.
If your battery is completely drained you can expect it to take up to 3.6 hours while not in use. If you are using your Mobi while charging, then it can take up to 6.1 hours.
The Mobi offers a pulse flow mode. It offers pulse flow settings 1-4.
The Mobi POC has a decibel range from 38.2dB to 53.5dB.
The Zen-O has an operating altitude range of 0-9,000 feet. If you go above 9,000 feet the concentrator’s performance may suffer.
"1st Class Medical does not provide any Home Servicing of equipment"