
SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
We strive to provide all of our patients with the best service and care possible. With the addition of our brand new SwapIT program, we wanted to find a way to make the repair process as convenient as possible and to make your life easier.
Benefits of the 1st Class Medical SwapIT Program:
How SwapIT Works:
To take advantage of 1st Class Medical's exclusive SwapIT program, or if you have any questions, call 1-800-520-5726 and speak with a respiratory specialist today!
You can also e-mail us at info@1stclassmedical.net
At just over 5 pounds the ARYA P5 portable oxygen concentrator is ready to go wherever you are! It's purse sized carrying case is comfortable, functional and stylish. You'll never feel self-conscious with the ARYA P5 oxygen machine on your shoulder!
Freedom and Independence are yours again without the worry of running out of oxygen! You'll never miss another social gathering or family event.
Whether that's down the street in a quick trip in the car or you've gotta hop on a plane across the country. The ARYA P5 is ready to take you on a journey filled with portability!
The ARYA P5 oxygen concentrator offers some of the most lengthy battery duration available in a portable oxygen machine today.
The ARYA P5 was created with the oxygen user on the go in mind.
You won't be hamstrung by fear of running out of oxygen in a tank or leashed to an outlet. You'll be free to travel, even internationally!
For example, you'll get to enjoy up to 4 hours of portable operation on a pulse setting of 2. The only question is, what will you do with your newly restored freedom?
One of the biggest challenges for oxygen users is battling isolation due to being anxious about going out in public with their oxygen equipment.
If you use tanks, you may be terrified to run out of oxygen or if you use a concentrator you may feel a little self conscious about the machine noise and the size of the machine.
That all ends today with the ARYA P5, which is not only quiet but equally discreet.
Plus, its lightweight and unobtrusive design will allow it to go un-noticed in restaurants, theaters, and other social arenas. Get your life back & enjoy freedom and independence with your new ARYA P5 portable oxygen concentrator.
The functional panel is easy to read in both dim lighting as well as bright sunlight. You can check your flow setting, monitor battery life, and easily ascertain the cause of any alarms. Instantly adjust your flow rate with just a touch of the large buttons on the easy to access control panel.
[fa icon="quote-left"]Salesman was the best. I had many questions and concerns and he answered all. The concentrator I got has exceeded my expectations. I am very pleased [fa icon="quote-right"]
[fa icon="quote-left"] Thank you for such great service. I will definitely recommend your company to others in need of the type of equipment you sell or rent. I am so pleased with the speed in which this transaction was handled and will keep your firm in mind should I need other oxygen equipment. [fa icon="quote-right"]
[fa icon="quote-left"]These folks are a pleasure to do business with. The staff are very professional, knowledgeable, and quite courteous. Delivery time was one day. Can't beat that. I would highly recommend 1stclassmed.com to anyone looking for a great deal and an easy shopping experience.[fa icon="quote-right"]
I sure hope you don't mind having access to a couple of options when it comes to recharging the batteries in your ARYA P5 portable oxygen concentrator. The ARYA P5 comes with both an AC and DC power cord, which you can use both for easy and convenient charging.
The AC power supply has a 110V power cord which can be plugged into any standard wall outlet. Once plugged in your oxygen will be supplied via electricity while the ARYA P5 concentrator continues to supply you with oxygen. This can be done at home or very easily and discreetly with a nearby outlet in a restaurant, airport, or office.
The DC power supply works much the same way but for your car, truck, RV, or boat.
Simply plug the DC plug in the cigarette lighter or other existing DC outlet in your vehicle and your concentrator will supply you with oxygen via DC power. Speed and ability to charge will vary with each vehicle so it's important to test before embarking on a long journey for the first time.
Press and hold the power button for a second and your ARYA P5 machine will come to life and ready to satisfy your oxygen requirements!
Don't stress, you won't need to strain your eyes to use the ARYA P5 buttons to operate your concentrator. The button is large and easy to find, even in dim lighting.
The machine will beep to let you know that it has powered on. To turn the machine off push and hold the button again and the ARYA P5 portable oxygen concentrator will power itself off.
Based off tests and examinations, your doctor will prescribe you with a flow rate to use and it's crucial you abide by that. It may be different depending upon if you are active, at rest, or sleeping.
If you still feel short of breath when using your oxygen therapy on your prescribed flow rate, it is important to ask your physician to vary your rate.
To change flow rates on your ARYA P5 oxygen concentrator, simply depress the + or - button to increase or decrease the flow.
To monitor your battery you can press the battery button on the ARYA P5 control panel. The screen will instantly let you know how much battery life you have left so that you can recharge, change batteries, or it might be time to head back home or to the car to recharge.
The ARYA P5 features intuitive monitoring of your oxygen intake. It offers both visual and audio alarms to warn you of things like low battery life, service required, or no breath detected.
If your cannula comes loose or you are getting low on battery power the machine will alert you in plenty of time to take action before trouble can occur.
You can rest assured, knowing the ARYA P5 portable oxygen concentrator will keep you updated with the status of your machine so you never have to worry!
Weight |
5.5 Pounds |
Dimensions |
9.25” H x 9.8” W x 3.8” D |
Flow Rate |
Pulse Flow Settings 0.5-5 |
Battery Life |
Up to 4 Hours on Pulse 2 |
Power |
100-240 VAC, 50/60 Hz; 24 VDC |
FAA Approved |
Yes |
Warranty |
3 Years |
^A valid prescription is required for the purchase of this product
Yes we are!
The ARYA P5 portable oxygen concentrator is extremely lightweight. It weighs in at just over 5 pounds
Weighing just 5.5 pounds and standing 9.25” H x 9.8” W x 3.8” D, the ARYA P5 is one of the smallest and lightweight portable oxygen concentrators on the market today.
"1st Class Medical does not provide any Home Servicing of equipment"