.jpg?width=900&name=FreeStyle_3-2%20small%20(1).jpg)
SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
We strive to provide all of our patients with the best service and care possible. With the addition of our brand new SwapIT program, we wanted to find a way to make the repair process as convenient as possible and to make your life easier.
Benefits of the 1st Class Medical SwapIT Program:
How SwapIT Works:
To take advantage of 1st Class Medical's exclusive SwapIT program, or if you have any questions, call 1-800-520-5726 and speak with a respiratory specialist today!
You can also e-mail us at info@1stclassmedical.net
At 4.9 pounds the AirSep FreeStyle portable oxygen concentrator will shock you with what it can do. You will have the freedom and ability to do the things you love without ever being burdened with lugging around a bulky oxygen device again! The FreeStyle is strictly a pulse dose flow oxygen concentrator, with flow settings ranging from 1 – 3. Don’t you think it’s time to upgrade to freestyle life and live an active and healthy lifestyle with COPD
Battery life is a huge factor for oxygen patients and the AirSep FreeStyle was engineered with your needs in mind. The updated battery system is much more user-friendly and convenient. Rather than using an internal and an external battery, the new system operates on one external battery. The new design also makes it much easier to swap batteries while you are on the go.
Expected Battery Life: Up to 3.5 Hours
The updated FreeStyle custom carrying cases are more durable and practical thanks to the robust design. For added convenience the updated custom carrying case has a special side pocket to hold an additional battery while you are on the go. The back of the carrying case is also equipped with a special pocket to hold your prescription for oxygen and other personal items. You can also upgrade your case with the optional harness system to turn it into a comfortable backpack.
The AirSep Freestyle 3 is user-friendly across the board. The four button control panel is straight forward and easy to read. Simply push one of the three oxygen setting buttons (your flow rate) to turn your concentrator on and you can easily check your internal battery life by pressing the battery button. The internal battery can be charged on AC or DC power without any limitations and the 8-cell battery conveniently recharges on the included external battery charger. AirSep truly designed the FreeStyle 3 with you in mind. The simplified operation means no headaches and no frustrations.
[fa icon="quote-left"] Excellent customer service from Calleen in Finance. She always did what she said and kept me informed of status of my order from start to finish. [fa icon="quote-right"]
[fa icon="quote-left"] Great shopping experience. Great help from staff. Great service. I would recommend this company to a friend or use it again. [fa icon="quote-right"]
[fa icon="quote-left"] Great company to work with. I was helped by Dylan at 1st Class Medical on the upgrade of unit. I would recommend this company to everyone. [fa icon="quote-right"]
Flow Rate | Expected Battery Life |
1 | Up to 6.5 Hours |
2 | Up to 3.5 Hours |
3 | Up to 3.0 Hours |
Dimensions | 6.1"W x 3.6" D x 8.6"H |
Weight | 4.9 Pounds |
Flow Rate | Pulse Flow Settings 1-3 |
Battery Life | Up to 3.5 Hours |
Power | 100-240 VAC, 50/60Hz; 11-16VDC |
FAA Approved | Yes |
Warranty | 3 Years |
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with is an AirSep authorize dealer.
The FreeStyle 3 is one of the lightest portable oxygen concentrators on the market at a mere 4.9 pounds with the battery installed.
Standing 6.1” Wide x 3.6” Deep x 8.6” High and weighing 4.4 pounds,, the FreeStyle 3 is compact and lightweight,
The FreeStyle 3 operates on a new battery system. On a setting of 2, you can expect to get 3.5 hours of use per battery.
You can recharge your AirSep FreeStyle 3 battery using the AC power supply, the DC power supply, or the external battery charger.
Using the AC power supply to recharge your batteries is typically the most common option. However, if you have an extenral battery charger, that will be your most efficient option.
The AirSep FreeStyle 3 battery will take up to 5 hours to full recharge. This time depends on if you are using the machine while you are charging your battery or if you are using the AC or DC power supply.
The FreeStyle 3 is a pulse flow portable oxygen concentrator. It offers pulse flow settings 1-3.
The FreeStyle 3 has an operating altitude range of 0-12,000 feet. If you go above 12,000 feet the concentrator’s performance may suffer.
"1st Class Medical does not provide any Home Servicing of equipment"