Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
Many of the most popular portable oxygen concentrators on the market are offering 5 pulse flow settings...
But what about if you need a pulse flow of 6 or higher? Are you out of luck when it comes to leveraging the benefits of a portable oxygen concentrator?
Not anymore thanks to the Oxlife Liberty portable oxygen concentrator. The Oxlife Liberty offers the largest pulse flow settings with continuous flow settings.
With pulse settings of 1 - 9 it's the largest pulse dose capability of any wearable POC. Making it suitable for an even larger group of oxygen patients that often find that a pulse flow setting of 5 simply won't cut it. Need continuous flow? Not a problem as the Oxlife Liberty delivers continuous settings of .5 to 1.5 LPM in 0.25 LPM increments for a total of 5 continuous flow settings.
With all these flow settings you may assume the battery life won't meet your portable demands. That's simply not the case with the Oxlife Liberty. With a fully charged battery you are worry free for up to 4.5 hours before requiring a recharge. The concentrator comes with both an A/C and D/C power supply to allow for charging at home or on the go. Its lightweight frame is less than 6.5 pounds and can be carried around with ease with the custom carrying case that comes with the machine.
The Oxlife Liberty portable oxygen concentrator is equipped with DNA or Dynamic Network Analysis. DNA technology empowers you and your healthcare providers to better manage your respiratory conditions, improving quality of life, and slowing disease progression. This technology also allows for remote access in case your unit requires servicing. If you have any concerns regarding the performance of your machine a technician can link to the unit remotely to conduct performance tests and assess operation. GPS operation prevents the loss or theft of your valuable investment.
The O2 Concepts Oxlife Liberty was created to be your main source of oxygen 24 hours a day, 7 days a week. That's right, your oxygen needs will be completely satisfied with 24/7 continuous flow and pulse dose oxygen in one lightweight, wearable device! It's lightweight portability and long battery life will sustain you throughout your busy day. When it's time to rest and rejuvenate the Oxlife Liberty's quiet operation won't disturb the sleep of the patient or their companions.
The Oxlife liberty offers a gorgeous LCD display screen, making it easy to see in both dim light and bright sunshine.
The battery power indicator and flow rate display is large and easy to find.
Change your flow rate easily and quickly by using the large and easy to reach + & - buttons.
There's also a mode button featured front and center to easily swap between pulse and continuous flow.
You'll never have to guess the reasons for any alarms or alerts.
The information screen will show any malfunctions that may be occurring so that corrective action can be taken.
Breath detection and GPS strength are shown at the top of the screen as well.
[fa icon="quote-left"] Good sales experience. Package arrived on time and very well packed and in perfect condition. Appears to be a quality product. [fa icon="quote-right"]
[fa icon="quote-left"] Thank you for such great service. I will definitely recommend your company to others in need of the type of equipment you sell or rent. I am so pleased with the speed in which this transaction was handled and will keep your firm in mind should I need other oxygen equipment. [fa icon="quote-right"]
[fa icon="quote-left"] These folks are a pleasure to do business with. The staff are very professional, knowledgeable, and quite courteous. Delivery time was one day. Can't beat that. I would highly recommend 1stclassmed.com to anyone looking for a great deal and an easy shopping experience.[fa icon="quote-right"]
|Puls Flow Rate||Pulse Flow Battery Life||Continuous Flow||Continuous Flow Battery Life|
|Setting 1||Up to 4.5||Setting 1 (0.5 LPM)||Up to 3.25 Hours|
|Setting 2||Up to 4 Hours||Setting 2 (0.75 LPM)||Up to 2.5 Hours|
|Setting 3||Up to 3.5 Hours||Setting 3 (1 LPM)||Up to 2 Hours|
|Setting 4||Up to 3 Hours||Setting 4 (1.25 LPM)||Up to 1.75 Hours|
|Setting 5||Up to 2.5 Hours||Setting 5 (1.5 LPM)||Up to 1.5 Hours|
|Setting 6||Up to 2 Hours||N/A||N/A|
|Setting 7||Up to 1.75 Hours||N/A||N/A|
|Setting 8||Up to 1.75 Hours||N/A||N/A|
|Setting 9||Up to 1.25 Hours||N/A||N/A|
The Oxlife Liberty is one of the few portable oxygen concentrators on the market today that will operate and charge on all settings using the DC power supply in a vehicle.
The quick charge A/C power supply will charge your battery in just 2 hours leaving you ready to get up and go again and again.
If you have more than one battery, we'd highly suggest the optional Oxlife Liberty external battery charger that allows you to charge a battery externally from your Oxlife Liberty.
9.9” H x 9.9” W x 3.8” D
Pulse Flow Settings 1.0 - 9.0
Continuous Flow Settings 0.5 - 1.5 (0.25 LPM Increments)
Pulse: Up To 4 Hours (Setting 2)
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with is an authorized dealer of O2-Concepts products.
The Oxlife Freedom weighs just 6.35 pounds.
The Oxlife Liberty stands 9.9” W x 3.8” D x 9.9” H making it one of the slimmest units in its class. It will slide easily underneath the seat in front of you on any airplane.
The Oxlife Liberty offers one of the best battery life in its class. With just one battery you can be out and about for up to 4 hours on a pulse flow setting of 2 or up to 2 hours on a continuous setting of 3 or 1 LPM.
You can recharge your Oxlife Liberty batteries a total of 3 different ways using the AC power supply, DC power supply, or the external battery charger. The AC power supply and external battery charger are the most effective ways to recharge your batteries as the DC power supply allows you to use your Liberty while also charging it on the go.
The Oxlife Liberty goes up to a setting of 9 on pulse setting. Or up to 1.5 LPM on continuous flow.
The Oxlife Liberty has an operating altitude range of 0-13,123 feet. High and low the Liberty will provide you with dependable oxygen service.