Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
The Oxlife Independence portable oxygen concentrator restores patient’s freedom that has been stripped from them due to the diagnosis of COPD or another chronic lung disease. This 19.4 pound concentrator (with 2 batteries) provides pulse flow settings 0.5 – 6.0, while also offering continuous settings ranging from 0.5 – 3.0LPM. So no matter if you’re exercising, relaxing, or sleeping the Oxlife Independence will produce enough supplemental oxygen to keep up with your varying breath rate!
When talking about battery life in the Oxlife Independence it certainly does not fall short by any means. What makes the Oxlife so viable is the fact that it gives you the option to use either one or two lithium ion rechargeable batteries. On a single battery the Oxlife delivers up to 1.25 hours on continuous and up to 3.0 hours on pulse dose flow. This is perfect for a quick jaunt to the store that also decreases the overall weight of the oxygen concentrator. Jumping up to two batteries will provide up to 2.5 hours on 2LPM continuous, while pulse dose flow delivers up to 5.75 hours of oxygen therapy!
Pulse Flow Battery Life: Up to 5.75 Hours
Cont. Flow Battery Life: Up to 2.5 Hours
Daily operation of the Oxlife Independence leaves it susceptible to drops, nicks, and dings, which is why it was engineered with a durable magnesium body. This extends the overall life of your concentrator and preserves its beautiful design. Traveling is also simplified with the FAA approved Oxlife Independence due to the integrated fold-up traveling handle and durable wheels.
You want to be able to hook up your nasal cannula, select the flow rate, and begin receiving your supplemental oxygen without the need of using confusing menu features. With the Oxlife Independence you will do exactly that, just simply turn the concentrator on attach a nasal cannula and select your flow rate, and enjoy all the benefits of supplemental oxygen! An added bonus of the Oxlife control panel is that it will display the flow rate being used as well as the remaining batter life, so you will never need to worry about running out of oxygen on the go again.
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|Flow Rate||Pulse Flow (1 Battery/2 Batteries)||Continuous Flow (1 Battery/2 Batteries)|
|0.5||Up to 3.25 Hours/Up to 6.25 Hours||Up to 2.75 Hours/Up to 5.75 Hours|
|1.0||Up to 3.25 Hours/Up to 6.00 Hours||Up to 2.50 Hours/Up to 5.25 Hours|
|1.5||Up to 3.00 Hours/Up to 6.00 Hours||Up to 1.75 Hours/Up to 3.50 Hours|
|2.0||Up to 3.00 Hours/Up to 5.75 Hours||Up to 1.25 Hours/Up to 2.50 Hours|
|2.5||Up to 2.75 Hours/Up to 4.75 Hours||Up to 1.00 Hours/Up to 2.00 Hours|
|3.0||Up to 2.00 Hours/Up to 4.00 Hours||Up to 0.75 Hours/Up to 1.50 Hours|
|3.5||Up to 1.75 Hours/Up to 3.50 Hours||N/A|
|4.0||Up to 1.50 Hours/Up to 3.00 Hours||N/A|
|4.5||Up to 1.50 Hours/Up to 2.50 Hours||N/A|
|5.0||Up to 1.25 Hours/Up to 2.25 Hours||N/A|
|5.5||Up to 1.00 Hours/Up to 2.00 Hours||N/A|
|6.0||Up to 1.00 Hours/Up to 1.75 Hours||N/A|
Enjoy the freedom to charge the Oxlife Independence portable concentrator where you are, instead of being restricted to a single at home charging solution. Of course you can still choose to charge the Oxlife at home with the AC power supply. For a portable on the go option the DC power supply will be your best friend, charge the unit through a cigarette lighter in a car, truck, SUV, R.V., or boat.
When using the DC power supply the Oxlife Independence will be powered and operate on all settings, but will only charge up to a continuous settings of 2LPM and up to a setting of 4 on pulse.
Many oxygen patients that suffer from COPD or another chronic lung disease also suffer from sleep apnea. Enjoy the benefits of supplemental oxygen and then at night be able to use a CPAP or BiPAP machine in congruence with the exact same machine. The Oxlife Independence is compatible with CPAP and BiPAP machines for patients that need it.
The Independence portable concentrator is equipped with an internal alarm that sounds to notify you for a number of things, which include:
20.2” H x 10.9” W x 8” D
Continuous Fow Settings 0.5-3.0 LPM
Pulse Flow Settings 0.5-6.0
Continuous Flow Up To 2.5 Hours
Pulse Flow Up To 5.75 Hours
100-240 VAC, 50/60 Hz; 12-19 VDC
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with is an authorized dealer of O2-Concepts products.
The Oxlife Independence weighs 19.4 pounds with both batteries installed. Without any batteries installed the unit weighs 16.7 pounds.
The Oxlife stands 10.9” W x 8” D x 20.2” H making it one of the slimmest units in its class. It will fit underneath the seat in front of you on any commercial flight.
The Oxlife Independence has the ability to run on one or two batteries at a time. With one battery you can get up to 3 hours of use on a pulse flow setting of 2 or you can get up to 1.25 hours on a continuous flow setting of 2 LPM. With two batteries you can get up to 5.75 hours of use on a pulse flow setting of 2 or you can get up to 2.5 hours of use on a continuous flow setting of 2 LPM.
You can recharge your Oxlife batteries a total of 3 different ways using the AC power supply, DC power supply, or the external battery charger. The AC power supply and external battery charger are the most effective ways to recharge your batteries as the DC power supply limits what oxygen settings you can use your concentrator on while still recharging your batteries.
If you are recharging one battery at a time, you can expect it to take up to 1.5 hours to achieve a full charge. If you are recharging two batteries at a time, you can expect both batteries to achieve a full charge in 2.5 hours. If you are using your concentrator while you recharge your batteries you can expect the time to be a little longer than the specified time.
The Oxlife Independence offers both continuous flow and pulse flow oxygen delivery modes. On continuous flow the Oxlife offers settings 0.5-3.0 LPM and on pulse flow it offers settings 0.5-6.0.
On a setting of 2.0 LPM the Oxlife registers at 40 decibels, which is quieter than most continuous flow portable oxygen concentrators.
The Oxlife has an operating altitude range of 0-13,123 feet. If you go above 13,123 feet the concentrator’s performance may suffer.