SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
The slightly used Inogen One G2 is an exceptional portable oxygen concentrator for patients that require pulse flow settings 1 – 6, but what makes this concentrator so popular among current patients is its ability to offer a full range of exceptional features while still managing to weigh 7lbs. The addition of little weight combined with a slim design, the slightly used G2 has the ability to go where you go even in the most crowded situations.
Unlike very few oxygen concentrators the slightly used Inogen G2 gives patients the option of 2 batteries, this customization means patients can choose from a lighter package with the 12 cell battery, or a slightly heavier unit with the 24 cell battery for an extended charge time. If opting to use the 12 cell battery it can be expected to receive up to 4 hours, on the other hand the 24 cell delivers up to 8 hours of operation! The slightly used G2's great battery life gives you the ability to fly across the country for a vacation, go watch your favorite sports team, or go out for date night without worrying about running out of oxygen.
12-Cell Expected Battery Life: Up to 4 Hours
24-Cell Expected Battery Life: Up to 8 Hours
Whether you are walking between trains or walking to catch a connecting flight in another terminal, the slightly used G2 is extremely versatile and can be customized to fit your needs. The custom carrying case provides you with a comfortable and easy way to transport your concentrator virtually anywhere you go. If carrying the machine requires too much energy or if the unit is too heavy, the included travel cart makes transporting your concentrator as easy as possible.
The slightly used Inogen One G2 has a simple control panel that is easy enough for anyone to use it. The 4 push buttons make things like powering your concentrator on and off, changing your flow rate, and checking your remaining battery life quick and painless. Both the 12-cell and 24-cell battery can be charged with the AC or DC power supplies by simply plugging your concentrator in. Not to mention, the push tab on the batteries allows you to change batteries with ease.
[fa icon="quote-left"] I love my Inogen! Now I can go and do anything that I was unable to do with those "tanks"...I was actually afraid of them! Im happy to say I'm even booked on my first time ever cruise in October and I foresee no problems. It has been a pleasure working with your company...customer service and prompt delivery were outstanding. I highly recommend the Inogen to anyone wanting a new lease on life![fa icon="quote-right"]
[fa icon="quote-left"] I was not sure how I would do on our trip that was booked before I went on oxygen 24 hours a day. We went to Paris, France for 2 weeks with the Inogen One G2 as my only source of oxygen. I found that I was able to plug in and charge my unit at the airports wherever there were phone charging stations with a plug set for the different countries. I had to bring enough battery power for at least 150% of the time of the trip. I brought two double batteries on the plane one in the unit and another in my carry-on worked great. I brought both chargers, one to charge the battery in the unit and one for charging outside the unit. I used them both quite a bit in my room overnight so I always had fresh batteries. I never ran into a low battery situation. I used a backpack made for the unit (different vendor) to get around on the Metro and in the museums and a cart for restaurants. It made my life over there livable, enjoyable and kept me going the whole time there. I highly recommend it. [fa icon="quote-right"]
[fa icon="quote-left"] Great services, the salesman or representative knows their product it's unreal. I purchased an oxygen concentrator in about 3hrs from the web, an in store purchase couldn't have been better. and I'm from Canada. Thanks a million again.[fa icon="quote-right"]
Flow Rate | 12-Cell Battery | 24-Cell Battery |
1 | Up ot 5.75 Hours | Up to 11.58 Hours |
2 | Up to 5.68 Hours | Up to 11.37 Hours |
3 | Up to 3.98 Hours | Up to 7.97 Hours |
4 | Up to 3.00 Hours | Up to 6.02 Hours |
5 | Up to 2.35 Hours | Up to 4.72 Hours |
6 | Up to 1.93 Hours | Up to 3.87 Hours |
What good is a portable oxygen concentrator if it doesn’t charge at home and on the go? The slightly used G2 again gives patients the option to choose! To charge the slightly used Inogen One G2 on the go just simply attach the DC power supply to the unit and plug it in to the cigarette lighter, which is present in most cars, boats, and R.V.’S. When using the DC power supply the slightly used G2 is fully functional and will charge on all settings. The other method of charging is with the AC power supply, which is the more standard method of charging and simply plugs into a wall outlet.
Patients will consistently receive their required oxygen during sleep, exercise, and rest, thanks to the inclusion of the highly reliable Intelligent Delivery Technology. Which means as the patient's breathing rate slows, the slightly used G2 concentrator increases the size of each bolus dose. Shallow mouth breaths at night are even detected which triggers a bolus dose based upon the fixed minute volume. Before sleeping with the slightly used G2 speak with your doctor, although rigorous testing from Inogen shows most patients can sleep with this technology.
Dimensions | 3.9″ Wide X 10.7″ Deep X 9.5″ High |
Weight | 7 Pounds |
Flow Rate | Pulse Flow Settings 1-6 |
Battery Life | Up to 8 Hours |
Power | 100-240VAC, 50/60Hz |
FAA Approved | Yes |
Warranty | 3 Years |
100-240VAC, 50/60Hz
The slightly used Inogen One G2 is one of the lightest concentrators in its class. With the 12-cell battery it weighs just 7 pounds. If you use the 24-cell battery it adds an additional 1.5 pounds making the slightly used G2 weigh 8.5 pounds.
Weighing 7 pounds and standing 3.9” W x 10.7” D x 9.5” H the slightly used G2 is one of the smallest concentrators in its class.
The 12-cell battery provides you with up to 4 hours of battery life on a setting of 2. The 24-cell battery provides you with up to 8 hours of battery life on a setting of 2.
You have a total of three different charging options for your slightly used Inogen One G2 battery. Both the 12-cell battery and 24-cell battery can be recharged via the AC power supply, DC power supply, and the optional external battery charger. The AC power supply and external battery charger will recharge your batteriest the fastest.
The 12-cell battery takes up to 3.5 hours to achieve a full charge, whereas, the 24-cell battery takes up to 8 hours to achieve a full charge.
The slightly used Inogen One G2 is strictly a pulse flow only machine. It offers pulse flow settings 1-6.
The slightly used Inogen One G2 is one of the quietest operating concentrators on the market. It registers at 38 decibels on a setting of two, which is quieter than the sound of your refrigerator running. Most other concentrators are running in the 40+ decibel range.
The slightly used G2 has an operating altitude range of 0-10,000 feet. If you go above 10,000 feet the concentrator’s performance may suffer.
To purchase the slightly used Inogen One G2, give us a call and speak with one of our respiratory specialists. They will answer any and all questions you may have about the unit and they can help you purchase the slightly used G2 or will recommend a unit that better suits your needs.
"1st Class Medical does not provide any Home Servicing of equipment"