
SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical, Inc. is here to make sure our customers are satisfied with our products and services. Our return and exchange policy allows our customers to be able to return/exchange their merchandise within 30 days of receipt of the merchandise.
This allows you to use the unit and make sure it is to your satisfaction.
Upon receipt of your item please inspect the box for damages.
Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
All exchanges require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so.
Customer is responsible for any shipping costs for exchanged units. After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a one time fee.
We strive to provide all of our patients with the best service and care possible. With the addition of our brand new SwapIT program, we wanted to find a way to make the repair process as convenient as possible and to make your life easier.
Benefits of the 1st Class Medical SwapIT Program:
How SwapIT Works:
To take advantage of 1st Class Medical's exclusive SwapIT program, or if you have any questions, call 1-800-520-5726 and speak with a respiratory specialist today!
You can also e-mail us at info@1stclassmedical.net
Experience rejuvenating freedom with the ARYA Q Powered By Drive, the latest evolution in portable oxygen concentrators.
Precision-engineered by ARYA & Drive, this device brings you a versatile range of pulse flow settings from 1 to 5, powered by cutting-edge SmartDose Auto-Adjusting Conserver technology, straight from the packaging.
The ARYA Q Powered By Drive offers you a lean, lightweight solution unlike any other.
It omits the continuous flow feature to shed weight, delivering a device that weighs 4.8 pounds!
And it’s not just about being light – this device is tough. Crafted to endure your revitalized active lifestyle, the ARYA Q Powered By Drive features a robust design, inclusive of a protective overmold, to weather all conditions.
The ARYA Q Powered By Drive is your trusty partner, be it during TV time, meals, workouts, or simply unwinding. This FAA-approved device ensures precise oxygen delivery for your pulse flow needs!
The ARYA Q Powered By Drive has totally reimagined portability with this portable oxygen concentrator.
This concentrator doesn’t compromise on battery life in exchange for a lighter unit.
Designed ingeniously, it promises up to 3.5 hours of operation, while still weighing 4.8 pounds!
Your investment in the ARYA Q Powered by Drive, a key to an improved quality of life, is secured against bumps and scratches with its rugged design and built-in protective overmold.
Alongside, it offers comfort on the move with an accompanying carrying case featuring an adjustable, padded shoulder strap.
It’s a two-pronged offer: comfort during use and additional protection against everyday wear and tear.
The carrying case also conveniently frees your hands, allowing easy access to the menu, oxygen outlet, and power outlet, even on the move.
Both ARYA and Drive appreciate that your time is invaluable, especially when it comes to managing your supplemental oxygen.
The ARYA Q Powered By Drive portable oxygen concentrator provides you with a user-friendly control panel that showcases an easy-to-read LCD screen, displaying your current flow rate and battery life at a glance.
Navigating your settings is a breeze, thanks to the large power button, and plus and minus buttons for flow rate adjustments.
And yes, the control panel remains accessible, even when encased!
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[fa icon="quote-left"] Wes was excellent, knowledgeable and efficient!
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When using your ARYA Q Powered By Drive, you'll enjoy up to 3.5 hours of supplemental oxygen at a pulse flow setting of 2, before needing a recharge or connection to a power source like the included AC power supply.
Your peace of mind is assured with the ARYA Q Powered By Drive, as it houses the SmartDose Auto-Adjusting Conserver technology, ensuring you always receive the right oxygen dosage.
With the market's most sensitive conserver trigger, your ARYA Q Powered By Drive adjusts according to your activity so you always get the perfect dose of oxygen whether you're relaxing and watching TV or exercising.
Your ARYA Q Powered By Drive portable oxygen concentrator is not just a device; it’s your companion. That's why it comes with a 5-year manufacturer warranty to keep any concerns at bay.
Upon receiving your ARYA Q Powered By Drive, you'll instantly feel an uplift in personal freedom.
No longer tethered by burdensome oxygen tanks, you can explore shopping, socialize or simply spend time with the grandkids, all the while enjoying the comfort of the padded shoulder strap on the carrying case.
Weight |
4.8 Pounds |
Dimensions |
8.4” H x 3.5” W x 8.6” L |
Flow Rate |
Pulse Flow: 1-5 |
Battery Life |
Pulse 2: Up to 3.5 Hours |
FAA Approved |
Yes |
Warranty |
5 Years |
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with has one of these badges for your protection.
The ARYA Q Powered By Drive weighs in at 4.8 pounds when a battery is installed.
The ARYA Q Powered By Drive is a pulse flow portable oxygen concentrator. It offers pulse flow settings 1-5
The ARYA Q Powered By Drive measures in at Dimensions: 3.5" W x 8.4" H x 8.6" L
The ARYA Q has an operating altitude range of 0-13,000 feet. If you go above 13,000 feet the concentrator’s performance may suffer.
The battery for the ARYA Q Powered By Drive will last up to 3.5 hours on a pulse setting of 2.
That depends. If you are at home the AC power supply or additional external battery charger will be the best and fastest options. Especially when you have multiple batteries. However when you are on the go you will use the DC power supply with a 12v outlet or cigarette lighter.
"1st Class Medical does not provide any Home Servicing of equipment"