Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
Are you ready to get back to enjoying a restriction free lifestyle, while ensuring you remain properly saturated with your prescribed amount of medical grade oxygen? It's time you meet the NEW ARYA portable oxygen concentrator!
Regain your ability to travel by car, train, or plane with the FAA approved ARYA portable oxygen concentrator, which we believe will be a favorite amongst our oxygen users. And once you take a look at this simple yet feature loaded supplemental oxygen concentrator, we think you'll agree!
First and foremost, get that idea of lugging a bulky and heavy oxygen concentrator or tank out of your mind. Your ARYA portable oxygen concentrator won't weigh you down while enjoying your newly restored portable freedom. In fact, the ARYA is one of the lightest and most comfortable portable oxygen concentrators to offer a pulse flow setting up to 5 with a maximum oxygen output of 1050 mL per minute.
ARYA didn't stop with a lightweight design either, as the lightweight design is perpetuated with its pure lack of size.
Measuring in at only 7.3″ W x 3.1″ D x 10″ H with the included 8-cell battery, or the optional 16-cell battery increases the size minutely to 7.3" W x3.1" D x 11" H.
Whether you are using the small 8-cell battery for the smallest size & weight in exchange for slightly reduced battery life or the increased 16-cell battery for the ultimate portable operating experience, your ARYA oxygen machine takes up minimal space, without weighing you down.
By combining a small design, while keeping your ARYA lightweight, this will allow you to receive your prescribed flow of oxygen while restoring your personal freedom to attend your favorite social outings such as book club, gardening club, or pulmonary rehab & so much more with pure ease and enjoyment!
When it comes to battery operation of your new ARYA portable oxygen concentrator you aren't restricted to a built-in battery. As an oxygen user your battery requirements can vary from activity to activity so rest assured the ARYA gives you options. With your ARYA, you have the freedom to customize the battery life to meet your varying needs with 2 external batteries to choose from!
2 battery options allows for two things, 1) you get to choose how long you want portable operation for and 2) you choose the size & weight of your ARYA.
Specifically, you can opt for the lightest overall package with the 8-cell battery or in exchange for a slightly heavier package you can double your portable use with the 16-cell battery!
A major benefit of the ARYA's external batteries is that built-in batteries restrict you to that one battery, or require you to be tied to a power supply.
Since the ARYA portable oxygen concentrator uses only external batteries, if you're running low you can quickly & easily swap it out for another on the fly with it's bottom loading battery.
This keeps your ARYA as light as possible and makes changing batteries on the fly a quick and simple process. Even if you opt to use the ARYA with the carrying bag or backpack, battery replacement is a walk in the park!
8-Cell Expected Battery Life: Up to 4 Hours
16-Cell Expected Battery Life: Up to 8 Hours
When it comes to traveling or simply visiting the grocery store with the portable oxygen concentrator by ARYA you won't have to carry the unit with you while on the go. Because when you're running errands, spending time outdoors with the grandkids, or catching a flight across the country, ARYA wants you to have the freedom to do what you want and have access to both hands!
Does this sound like the oxygen experience you want to have with your new ARYA?
Just make sure you never leave the house without the included stylish, trendy, and extremely comfortable ARYA shoulder strap & carrying case.
Not only will this carrying case allow you to easily go from place to place, it also features a convenient and adjustable padded shoulder strap for ultimate comfort on the go!
Unlike cumbersome oxygen tanks, portable oxygen concentrators feature on-board control panels. However, many oxygen users discover that the control panels on other portable oxygen concentrators feature small buttons & fonts that make it difficult to read, and as a result operate.
Well, the ARYA portable oxygen concentrator is here to change that!
Only featuring essential buttons, the ARYA control panel offers a large power button, with "+" and "-" buttons to easily increase or decrease your pulse flow setting.
But ARYA didn't stop there, as the on-board screen is in full color which will display your remaining battery life and selected flow rate!
You've never used a portable oxygen concentrator like the ARYA portable oxygen machine, which takes less than 2 minutes to power up and start delivering your oxygen therapy!
[fa icon="quote-left"] Thank you!! My grandfather can have his life back! [fa icon="quote-right"]
[fa icon="quote-left"] I received the unit in a Timely manner, even quicker than told. I have Unpacked the unit and have it operating. Its Even better than advertised. Supurb service supurb product So far. [fa icon="quote-right"]
[fa icon="quote-left"] I am definitely satisfied since this is the third machine I purchase from you. The service and price are unbeatable and, believe me, I check every time before I buy. [fa icon="quote-right"]
|Flow Rate||8-Cell Expected Battery Life||16-Cell Expected Battery Life|
|1||Up to 8 Hours||Up to 16 Hours|
|2||Up to 4 Hours||Up to 8 Hours|
|3||Up to 3 Hours||Up to 6 Hours|
|4||Up to 2.25 Hours||Up to 4.5 Hours|
|5||Up to 2 Hours||Up to 4 Hours|
Ensuring your oxygen device is providing you with a consistent dosage of pulse flow oxygen is of the utmost importance, and with the ARYA portable oxygen concentrator you won't have to ever worry. This is due to the ARYA being fitted with UltraSense Technology. Which provides you with pulse flow settings of 1-5, you will be equipped with a versatile oxygen delivery profile that satisfies your respiratory demands as they fluctuate from activity to activity.
With ARYA's UltraSense Technology, the ARYA's built-in compressor is able to adjust the oxygen bolus to automatically match your increased or decreased breathing rate.
So this means that whether you're relaxing after a long day by reading a book, getting your daily exercise, or sleeping, the ARYA supplemental oxygen machine will satisfy your varying oxygen requirements.
If you still aren't convinced that the ARYA is the solution for your supplemental oxygen needs, a unique and patient friendly approach to its included warranty will push you over the edge! Coming standard with a lifetime warranty, you can enjoy peace of mind knowing that if something goes wrong the lifetime warranty has you covered!
When it comes to other oxygen concentrator warranties, the sieve beds are often not covered by the manufacturer's warranty. With the purchase of an ARYA portable oxygen concentrator, the sieve beds are covered with a 5 year warranty.
Why does sieve bed coverage matter?
If you're unaware, the sieve beds are one of the most important components in any oxygen concentrator as these are what converts ambient air into medical grade supplemental oxygen. Which means the sieve beds are in constant use and may be need to replaced more frequently than other internal components. And now you can enjoy peace of mind knowing that if the time comes for the sieve beds to be replaced within 5 years, ARYA has you covered!
Nobody likes restrictions, especially when it comes to charging options for your portable oxygen device. With your new ARYA oxygen concentrator you will never be confined to a singular method for charging or even powering the ARYA when at home or on the go.
There are 3 options for powering your ARYA portable concentrator, the AC or DC power supply or the lithium ion battery.
If the time comes to recharge your ARYA batteries during a road trip or while at the store, you can charge them in your car with the included DC power supply while simultaneously using the oxygen concentrator.
Or if you're at home, work, or in your hotel room you can use the included AC power supply to power the device, while simultaneously charging the battery.
The ARYA portable oxygen concentrator satisfies the needs of portable oxygen users who require a high pulse flow rate, while also remaining lightweight to encourage you to live an active and healthy lifestyle.
With an active lifestyle typically comes a demand for extra batteries and the need for an external charging option. The optional ARYA external desktop charger, gives you the ability to charge one battery on the side, while you use another to power your ARYA oxygen concentrator.
The external battery charger offers its own AC power supply so you can charge anywhere that has a conventional US or Canadian wall outlet.
Yes we are! We are one of the only authorized distributors of the ARYA. It’s important that you make sure any company you plan to do business with is an authorized dealer.
The ARYA battery takes 3.5 hours to achieve a full charge with the 8-cell. Or up to 6 hours to fully recharge the 16-cell battery. This time depends on if you are charging the battery using the AC power supply, DC Power supply, or external battery charger.
The external battery charger will be the fastest and most efficient option.
The ARYA portable oxygen concentrator is one of the lightest units in its class at 5 pounds with the 8-cell battery or 6 pounds with the optional 16-cell battery.
The ARYA offers strictly pulse flow settings of 1-5. While offering a maximum output of 1,050mL per minute.
The ARYA measures in at 7.3" Wide x 3.1" Deep x 10"High with the 8-cell. Or 7.3" Wide x 3.1" Deep x 11"High with the 16-cell.
At a pulse flow setting of 2, the ARYA registers at 39.9 decibels. Slightly louder than a whisper & less than a refrigerator.
On a setting of 2, the ARYA will get up to 4 hours of use per charge with the 8-cell or up to 8 hours of use with the 16-cell.
The maximum operating altitude for the ARYA is 10,000 feet. Choosing to use the ARYA above 10,000 feet, the performance of the concentrator may suffer.
The best way to recharge your 8-cell or 16-cell battery is either the AC power supply, DC power supply, or the optional external charger.