Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
1st Class Medical is here to make sure our customers are satisfied with our products and services. Our return policy allows you to return or exchange your item purchased within 30 days of receipt, guaranteed. With our 30 day money back guarantee, if you need to return or exchange your concentrator you are responsible for all shipping/handling costs.
Upon receipt of your item please inspect the box for damages. Once you open your package inspect your unit, we test every unit before it leaves our facility, but sometimes units do arrive damaged or defective. We apologize for this inconvenience and ask that you contact us immediately. If a unit is damaged in shipping we must notify the shipping company within 48 hours. We cannot be responsible for shipping damage if you wait longer than 48 hours to notify us.
Within 30 days after your unit has arrived, if for any reason you are not satisfied we will refund your money 100% (excluding shipping & handling) for all new units. During those 30 days feel free to use the unit and make sure it is to your satisfaction, for fewer than 10 hours over the manufacturers test hours, which is noted on your sales receipt.
We can’t sell a unit as new if it has been damaged or used for more than 10 hours outside of the factory. The 100% return policy is only valid if you contact us within the first 30 days and the unit remains in unused / like new condition, has not been used in a smoke-filled environment, and has been run fewer than 10 hours over the manufacturers test hours. Units must be returned in original packaging for 100% return policy.
All returns require a return authorization. Please contact us, 1-800-520-5726, so that we can assist you with doing so. You must pay for return shipping costs. When returning the unit to us please insure the package for the full value.
Within the 30 days, please contact us and will we assist you with either a refund (based on the number of hours the unit has been used.) or an exchange can be done to a unit that better matches your needs. The restocking fee for the units returned within the 30 days with over 10 hours of use is 25%. All returns require a return authorization. You are responsible to pay for return shipping costs. When returning the unit to us please insure the package for the full value. Contact us to receive a return authorization.1-800-520-5726
For all exchanges or refunds… we must first receive the original unit before we ship out an exchanged unit or issue a credit.
After 30 days, we apologize for any inconvenience, but we cannot refund or exchange your unit.
All items returned without a return authorization, including items returned to us for refusal delivery, are subject to the 25% restocking fee.
Any units that are returned due to customer-caused damage, the customer is responsible for all parts, labor, and shipping charges to return the unit to us for repair.
All new units come with a factory warranty. Warranty repairs can be handled by contacting us 1-800-520-5726. You are responsible for all shipping costs on warranty work. If a loaner is required we will rent you out a unit for a weekly fee.
Are you looking to live a life filled with with an oxygen solution that enables you to live enjoy oxygen therapy at home, on the go, or while traveling the world?
This will be your new reality with the ARYA Airtivo Max portable oxygen concentrator!
The Airtivo Max was designed for users such as yourself that are looking for a compact, user-friendly & lightweight portable oxygen solution.
With your Airtivo Max portable oxygen concentrator you'll have access to pulse flow settings that range from 1 – 6, in a package that only weighs 4.37 pounds.
Whether you're watching TV, eating, exercising, hanging with the grandkids, reading a book, or traveling, the FAA approved Airtivo Max portable oxygen concentrator has the power to satisfy your specific supplemental oxygen needs if you are prescribed a pulse flow setting of 1-6.
Speaking of portable oxygen solutions, battery life is one of the most important deciding factors for our customers when choosing a portable oxygen concentrator solution. When out and about with your ARYA Airtivo Max, the included rechargeable lithium ion battery will provide you with up to 4.8 hours of supplemental oxygen therapy when using a setting of 2 before needing to be charged/plugged in. Need extended portability? Not a problem with the purchase of an extra battery that you can use to swap out with a drained battery. This is further simplified with the use of the optional external battery charger. Allowing you to charge an extra battery externally from your ARYA Airtivo Max so you always have a fully charged battery ready to go!
Don't worry, you certainly won't be required to carry your ARYA Airtivo Max oxygen machine in your hands when you leave the house. Instead, the Airtivo Max POC gives you the option to choose how you'd like to transport your machine while on the go. Furthermore, whichever option you choose you can rest assured knowing your Airtivo Max will be protected from minor bumps, scratches and dings to keep it in pristine condition not only operationally, but also cosmetically.
Your 4.37 pound ARYA Airtivo Max oxygen machine includes a protective and comfort enhancing carrying case with an adjustable shoulder strap. Providing you with a customized fit so you can easily drape your ARYA Airtivo Max over a single shoulder or draped across your chest.
Furthermore you won't have to pick between comfort & accessibility of your oxygen concentrator. As the ARYA Airtivo Max carrying case offers obstruction free access to the on-board control panel.
You'll have complete and total access to control the operation of your ARYA Airtivo Max supplemental oxygen machine in an instant with the on-board control panel! Whether that be to monitor your remaining battery life, adjust your flow setting, or check up on an alarming notification.
All of this plus more is easily accessible with an easy -to-read LCD display screen. In addition to an easy to read LCD screen, the control panel features (+) and (-) buttons to easily set your desired flow rate, in addition to a power button, settings button, and an alarm mute button.
If you are using your Airtivo Max by ARYA on a pulse flow setting of 2, you can expect up to an incredible 4.8 hours of interruption free oxygen therapy.
Now of course when the time comes to charge your ARYA Airtivo Max battery, you have a couple of options.
The first and often most used method is through the included AC power supply which you can use to operate your Airtivo Max while simultaneously charging the battery by plugging the AC power supply into a wall outlet.
On the other hand as you are enjoying your newly restored personal freedom, you may encounter the need to recharge your battery but may not have access to a standard wall outlet.
Not to worry though, as you can use the included DC power supply to power & charge your Airtivo Max by ARYA through you vehicles cigarette lighter outlet.
Lastly, if you decide to purchase an extra battery to use as a backup or for use when flying, the optional external battery charger should be considered.
With the Airtivo Max external battery charger, you'll have access to a secondary charger to keep any extra batteries fully charged, completely external from your oxygen machine.
With the purchase of your ARYA Airtivo Max portable oxygen concentrator, you will enjoy the future of supplemental oxygen therapy. This lightweight and compact device offers high efficiency, low noise for disruption free operation, and excellent heat dissipation thanks to its high absorption sieve bed!
Enjoy worry free operation of your ARYA Airtivo Max oxygen machine and in case anything goes wrong, know that the included 3 year manufacturer warranty has you covered! We know just how crucial your new Airtivo Max portable oxygen concentrator is for your life, so you there's no need to worry about what happens if something goes wrong thanks to the protection of a 3 year manufacturer warranty.
Say farewell to the days of being weighed down by cumbersome oxygen tanks, and instead your life will be filled with shopping, seeing friends, traveling or visiting the grandkids.
As we mentioned above, your ARYA Airtivo Max includes a carrying case with an adjustable shoulder strap to comfortably carry your POC on your shoulder.
But that's not your only option. For a more enjoyable portable experience, ARYA also offers an optional backpack to carry and transport your Airtivo Max for a completely hands-free experience.
|8.7” L x 3.3” W x 6.3” H|
Pulse Flow: 1-6
Pulse 2: Up to 4.8 Hours
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The ARYA Airtivo Max portable oxygen concentrator Oxygen Concentration: 90% - 3% /+ 6% at all settings
The Artivo Max POC weighs in at 4.37 pounds.
The ARYA Airtivo Max is a pulse flow portable oxygen concentrator. It offers pulse flow settings 1-6
The ARYA Artivo Max portable oxygen concentrator measures in at Dimensions: 8.7” L x 3.3” W x 6.3” H
Yes! The ARYA Airtivo Max POC is designed for 24/7 use.
The battery for the Airtivo Max POC will last up to 4.8 hours on a pulse setting of 2.
That depends. If you are at home the AC power supply or additional external battery charger will be the best and fastest options. Especially when you have multiple batteries. However when you are on the go you will use the DC power supply with a 12v outlet or cigarette lighter.